Cancellation Policy

At Ski&Cela, we strive to process your orders quickly to ensure fast shipping. However, we understand that sometimes you may need to cancel an order. Please review our cancellation policy below:

Order Cancellation Window

• You may request a cancellation within 1 hour of placing your order.

• After this period, your order will be processed, and cancellation will no longer be possible.

How to Request a Cancellation

• To cancel an order, please contact us immediately at contact@skincela.com or call us at +919368883870.

• If your order is still within the cancellation window, we will process your request and issue a full refund.

Exceptions

• Orders that have already been shipped or fulfilled cannot be canceled.

• If your order has been processed, you may refer to our Return & Refund Policy for further options.

Contact Information

Brand Name: Ski&Cela

Opening hours: Monday to Saturday (9:00 AM to 7:00 PM IST) (Call and E-mail)

Address: 1st Floor, Office No. 03, A Wing, Grace Plaza Shopping Premises Co-op Society Ltd, Swami Vivekananda Road, Jogeshwari West, Mumbai, Maharashtra 400102

Phone: +919368883870

Email: contact@skincela.com

Legal Name: Lawrence Enterprises