Cancellation Policy

At Ski & Cela, we strive to process your orders quickly to ensure fast shipping. However, we understand that sometimes you may need to cancel an order. Please review our cancellation policy below:

Order Cancellation Window

• You may request a cancellation within 1 hour of placing your order.

• After this period, your order will be processed, and cancellation will no longer be possible.

How to Request a Cancellation

• To cancel an order, please contact us immediately at contact@skincela.com or call us at +918208827152.

• If your order is still within the cancellation window, we will process your request and issue a full refund.

Exceptions

• Orders that have already been shipped or fulfilled cannot be canceled.

• If your order has been processed, you may refer to our Return & Refund Policy for further options.

For any questions, feel free to reach out to our support team.

Email: contact@skincela.com

Phone: +918208827152