Cancellation Policy
At Ski & Cela, we strive to process your orders quickly to ensure fast shipping. However, we understand that sometimes you may need to cancel an order. Please review our cancellation policy below:
Order Cancellation Window
• You may request a cancellation within 1 hour of placing your order.
• After this period, your order will be processed, and cancellation will no longer be possible.
How to Request a Cancellation
• To cancel an order, please contact us immediately at contact@skincela.com or call us at +918208827152.
• If your order is still within the cancellation window, we will process your request and issue a full refund.
Exceptions
• Orders that have already been shipped or fulfilled cannot be canceled.
• If your order has been processed, you may refer to our Return & Refund Policy for further options.
For any questions, feel free to reach out to our support team.
Email: contact@skincela.com
Phone: +918208827152